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Eyelash Products : Due to the hygienic nature of our eyelash products ( eyelash extensions, glue, etc.), no returns or refunds will be accepted once the packaging has been opened.
Eyelash Tweezers : For health and safety reasons, eyelash tweezers are neither refundable no exchangeable.
Ebooks and Digital Products :
Ebooks and other digital products purchased on the site are non-refundable one the download has been completed, except in the case of technical issue related to the file itself.
Exceptions :
- If you receive a defective or damaged product, please contact us immediately with proof (photos, description) so we can resolve the issue quickly.
We reserve the right to refuse a return if the above conditions are not met. thank you for understanding.